Emporium of Pop Culture offers the following policies - for methods not covered here, please contact us for individual attention:
All sales on vintage and custom items are final (we do not offer refunds, credits or exchanges on these items). We describe all vintage items, through both photography and copy, as accurately as possible, If you have any questions or concerns at all about a particular item, please make sure to contact us before you make your purchase.
Shipping - General
All orders are usually processed and shipped out within 2 to 3 business days. Emporium of Popular Culture is not responsible for service transit time. Transit times are provided by the carrier (USPS or UPS) and may vary with package origin and destination, particularly during peak periods. All orders are shipped via UPS or USPS. All shipping costs are determined by the weight of the items purchased, the method of shipping chosen and the destination address. If you have any questions regarding shipping, please email us at: emproiumofpopularculture@gmail.com or call us at 401.885.5050.
International Shipping - Duties and Fees
Please note that customers are responsible for all international custom and duty fees. These are in addition to, and not included in, the cost of shipping. As a business we are obligated to declare all items as merchandise. We are not able to mark items as "gift".
Shipping - Transit & Insurance
Once an order is given to a shipping carrier, the package then becomes that carrier's responsibility and Emporium of Popular Culture is no longer liable. All orders shipped via UPS automatically include up to $100 insurance. If you would like to include insurance on a USPS order, please contact us directly.